Dunham's Sports HENDERSONVILLE - Hours, Reviews & Deals

It was a cold day expecting a winter snow storm when I went in to shop for a pair of waterproof gloves before the impending storm. Manager met me and promptly took me to the wall where the selection of gloves were on display! Gloves were 20% off! Then I bought a toy and got one for free at the register. Associates were friendly and happy to help me with my purchases! The next day I wore those gloves in comfort despite the bitter cold and snowy conditions!

Terrible customer service. I called, talked to a woman who answered with one word responses and made me feel stupid, put me on hold and left me there. I called again (I really needed a certain item) a man answered and went to check availability and game me a price. So I went in with my two kids under 5, turns out he gave me a price for something different than what I asked for. Tried to find help in the store, no one wandering around. Went up to the registers and no less than 5 employees huddled behind the counter. I had to wave one down who avoided eye contact as I walked up to try and double check my item was t somewhere that I didn’t see. He assured me they had some in a different area and sent me to find it on my own. Turns out it wasnt there either. Just frustrating on every level.