Sportsman's Warehouse Roseburg - Hours, Reviews & Deals

I have never been treated so poorly or inconsistently anywhere. I commute by bicycle. I need a backpack for my bike lock and extra gear. I was treated differently 4 different times. First, I was welcomed into the store. Then I was confronted and told I couldn't shop with a backpack. I explained my necessity to have my bag. It was communicated that they were only trying to keep the homeless out, and motorcyclists and bicyclists were allowed to have backpacks, and I was allowed to shop that time. I spent an hour in the store with my backpack in my shopping cart. I returned a week later to return a pair of new boots that didn't fit and a faulty headlamp. I had a backpack with me. A man who recognized me from the previous week welcomed me. A woman helped me. Allowing me to exchange the headlamp. She helped me return the boots. She handed me my receipt with a look on her face that made me so uncomfortable, dangling it in the air like I was dirty and she was repulsed. I grabbed a shopping cart. Removed my backpack and a layer because I was warm from biking. She started to explain I wasn't welcome to shop with my backpack. I explained the four different ways I had been treated. I explained the previous trip and I was allowed to shop because they were only trying to keep homeless people out and that the previous person told me motorcyclists and bicyclists were allowed a backpack. She was mean and rude and refused to allow me in the store after she had already helped me. I have never been so uncomfortable. I have never been treated so poorly. I informed the store. They sent me a long series of useless emails and claimed they would do something about the policy. They claimed they would do something about the way I was treated. I am not comfortable with the inconsistency and the way that specific woman treated me.

What a jaw dropping place to visit or shop. Great prices and NO sales tax. A win win for everyone. Staff is great !! Greetings at the door and no lack of help when needed