When I first went in they seemed pretty friendly. I always get delayed when buying a firearm so I already knew the routine. 1st problem. When I returned to pick them up they were still laying in the exact same spot which if I had a firearms store and also handled other people's firearms as well I would have them stored in a vault or safe for safe keeping. 2nd problem was he criticized my choices of firearms. If I'm paying you for a service be glad that I'm supporting small businesses like your's. I didn't ask you what your opinions were. I bought what I wanted.