Staff is very friendly and knowledgeable about the products they sell. They don't mind answering a ton of questions either. My main concerns were which item would be comfortable for me, and Ken, with his assistant, were knowledgeable about helping me find a perfect fit. The products were at least 20 percent lower in cost than other places I had checked out. I will return here for my next purchase due to the high customer service and the great deals. They also have shoes, vests, and pretty much everything else that's needed. Trust me you won't regret shopping here.