Ordered a H&K P30L and a Kel-Tec KS7 from them online I was able to find the P30L available quicker through another shop. Not only was the owner super understanding when I asked for a refund through email. Once there the store associate was super great at guiding me towards a good exchange for the S&W 9mm responder. Gave me a solid deal on optics and they had some great stories while we waited for the security check. All in All a great experience an will 100% continue to use them in the future.