grabagun.com

The first two gun orders I made, the shipping was very fast and I was pleased with the service and prices. The last gun I ordered, took over two weeks, before I received it. The gun was still showing, on the website, as being in stock. I emailed GrabAGun the first time, a week out from when I ordered it; I understand that things happen, when dealing with outside companies, that supply the products you sell. What got me was the gun was still showing as "in stock" - I wanted to know why it was taking so long. Ed (Sales) told me he would move it up. I received the gun two business days later. I don't know what happened at GrabAGun - maybe it was just "one of those things."

Horrible company to deal with. I bought a 100 dollar gift card for my brother for the holiday season, and they charged me 200 dollars, without me knowing initially. I contacted them 8 days later to explore the mistake they made. They told me that this was a common error they have been making during this time, and the extra 100 dollars should have been returned to my account within 3 to 5 days after their error. First of all, who makes this kind of error on a continuous basis and acts like it's an acceptable error to make. Secondly, I told them it's 3 days past their 5 day window of the 100 dollar refund. I told them they needed to refund me the 100 dollars that day, after they suggested I wait a few more days for the refund, or I would file a dispute with the credit card company. They got angry when I said that, but instead of apologizing for THEIR mistakes and THEIR responsibilities, they made some weird threat of them not being able to do business with me. NO PROBLEMO......I will be very happy to take my money elsewhere, and yo tell all of my gun loving friends to also do the same.